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VoIP Software Options
 
 
Allworx Call Assistant Software Option
Allworx Call Queuing Software Option
Allworx Group Calendaring Software Option
Allworx Internet Call Access Software Option
Allworx VPN Software Option
Mirror Disk Hardware Option
Increase your overall system reliability, and ensure continuous, seamless system operation through any hard drive malfunctions. This duplicate hard drive runs simultaneously with the primary - so if one fails, the other continues to operate until the problem is resolved.
USB Hard Disk Hardware Option

The Allworx 6x offers an external hard disk to provide you with more storage to manage your voicemail and email. The hard drive is required for the message center application.

 

Item: Allworx Call Assistant Software Option
Product Description
The Allworx Call Assistant allows operators or receptionists to monitor the state of every line in the system and to efficiently dispatch calls by answering, transferring, parking or sending to voicemail. Call Assistant is a fully integrated PC software tool which makes the operator's tasks easy and efficient. This intuitive software is designed to work in combination with any Allworx VoIP phone using either the Allworx 6x or 10x systems.

Key Features
  • Centralized call management
  • Easy-to-use graphical user interface
  • "Drag & drop" capability for transferring calls
  • Easy access to standard call functions
  • Seamless integration with any Allworx phone
  • Quick and easy installation
  • Support for both VoIP and traditional CO phone lines
Sold as an option: One time license fee, Unlimited number of users
Downloads


Item: Allworx Call Queuing Software Option
Product Description
Ideal for managing and distributing incoming calls so you can give your customers that extra added attention. Each queue can be customized to your business needs.

Key Features
  • With the 10x, this software allows up to 10 queues with 16 calls per queue, maximum of 32 callers across all queues
  • With the 6x, this software allows up to 10 queues with 8 calls per queue, maximum 16 callers across all queues
  • Individual phones can answer multiple queues
  • Phones can be set to ring after a user defined number of callers or specified wait time
  • Robust reporting
  • Continuous PC monitoring of call queues
  • Easy setup via Allworx System Admin
Sold as an option: One time license fee, Unlimited number of users
Downloads


Item: Allworx Group Calendaring Software Option
Product Description
Scheduling meetings has never been easier - with a few clicks, you can have everyone's schedule right in front of you. On a personal level, the calendar function can be set to remind you of meetings or projects automatically.

Key Features
  • Group Calendaring across all users
  • Meeting acceptance tracking
  • Popup reminders for appointments
  • Automatic updates of calendars
  • Recurring, private and public meetings
  • Month and day calendar views
Sold as an option: One time license fee, Unlimited number of users


Item: Allworx Internet Call Access Software Option
Product Description
Sold as an option, our Internet Call Access software allows you to send and receive phone calls over the Internet. This software option is needed when you want to connect the Allworx system to an ITSP (Internet Telephony Service Provider).

Sold as an Option: One time license fee, Unlimited number of users



Item: Allworx VPN Software Option
Product Description
Sold as an option, our VPN (Virtual Private Network) software allows users to gain access to the company's network from remote locations. This software is used when you have a need access to the company's network that's behind the Allworx firewall.

Sold as an Option: One time license fee, Unlimited number of users

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