Telecommunications Services

We can provide you with your business data, voice and high speed internet access.

Data / Internet Services

Our data services are provisioned over the best networks in the country including ATT, Verizon, Qwest, Broadview, and Sprint. All Internet access circuits are guaranteed to be dedicated circuits that are never oversubscribed. We back up each circuit with the best SLA in the industry.

Voice / VoIP Services

Businesses looking for a complete voice solution can benefit from the scalability, flexibility and cost savings of IP, without compromising the stability and functionality of their corporate communications.

Sip Trunking

The Session Initiation Protocol (SIP) is an open industry standard built on top of mature Internet standards, like TCP/IP and DNS. SIP’s openness allows carrier voice equipment to interoperate with enterprise voice equipment over an IP network. The logical voice channel established between them is known as a SIP Trunk.

SIP Trunks enable enterprises to create a single, pure IP connection to carrier clouds. An Enterprise SIP Proxy peers with a Carrier SIP Proxy, with the appropriate federations and security protections between them. The IP network continues to carry e-mail, Internet, and other corporate data traffic as it does today, and voice is simply layered on top of the network as another IP application. SIP sets up and tears down voice calls to and from the enterprise over this IP data network. Intra-enterprise or on-net calls are typically sent over the enterprise’s private IP or MPLS backbone, while off-net calls to the PSTN are handed off to the Service Provider via SIP. These off-net calls then ride the carrier IP network until the last mile, where a SIP gateway converts VoIP to TDM for calls to PSTN parties. Enterprises may also have the option of having on-net calls between facilities or locations traverse a Service Provider’s SIP VoIP backbone, which is typically dedicated to voice so that voice quality can be guaranteed.

SIP Trunks are transparent to the underlying data link topology. Since SIP is an application layer protocol, trunks can ride over any suitable Layer 2 protocol, such as MPLS or Metro Ethernet.

Hosted Solutions

Slash communication costs by over 50%

	Realize cost efficiencies by converging your local, long distance and broadband Internet services onto a single pipe.
	Dramatically reduce capex and maintenance expenses — there is no premise PBX gear or software to maintain.
	Eliminate costs for adds/moves/changes — handle them yourself with a few intuitive mouse clicks.
	Receive unlimited local and long distance for one low monthly price.

Simplify your business

	The power of 1 — manage one network connection, receive one bill and engage one point of contact for all your local, long distance and broadband Internet needs.
	Dramatically reduce reliance on in-house telecom expertise. As a hosted solution, there is no cumbersome PBX gear to manage, maintain and troubleshoot.
	Enjoy the benefits of centralized intelligence — ensure feature ubiquity across all sites while also providing end-users the ability to personalize and tailor their individual services.
	Maintain your existing local and 800 numbers. Readily scale up or down to meet your changing business needs by simply ordering licenses.

Unleash the productivity of your employees with innovative features

	Eliminate phone tag. Find Me/Follow Me calling feature allows your employees to always be accessible.
	Streamline traditional hassles of voicemail. Unified Messaging feature allows you to easily see from your browser or via MS Outlook who has called. Listen to voicemails in order of importance, versus the order received.
	Enhanced collaboration with powerful and easy-to-use conferencing features.
	Future-proof your business. Ensures availability of the latest features, eliminating your risk of being saddled with out-of-date or obsolete in-house systems.
	Convenience and power of web-based portal. VoIP's Customer Portal allows end-users to easily personalize their communications. Additionally, administration does not require technical expertise — all administration tasks can easily be managed by a receptionist or admin via a few intuitive mouse clicks.

Merchant Services

Retail Merchants
Restaurants, mechanics, florists - accept credit cards face-to-face from your retail storefront with the utmost security and efficiency.

Phone / Mail Order
Process your customers credit card by phone with keyed-in transactions. Perfect for Phone, Mail Order or Home-based businesses.

Internet Merchants
Online payment processing is decidedly inexpensive. Add the ability to securely accept credit cards from any size website.